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Privacy policy

1. General Information

Welcome to Global Tamil Matrimony! At Global Tamil Matrimony (hereinafter referred to as "we", "us", "our") we value your privacy and trust, so we’re providing you with all the information in this Privacy Policy about how we handle your data, who we share it with, your rights around the data, and our company, as well as our products.

For the purposes of EU data protection laws , Global Tamil Matrimony Ltd is the data controller (i.e. the company which is responsible for, and controls the processing of, your personal data)

Where this Privacy Policy applies

This Privacy Policy applies to websites, events and other services operated by Global Tamil Matrimony. For simplicity, we refer to all of these as our "Service" in this Privacy Policy.

Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy - not this Privacy Policy - applies.

2. What Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  1. Information You Provide. When you register, use or subscribe to any of our Services or take part in any interactive features of the Service (such as any contests, games, promotions, quizzes, surveys, research or other services or features), we may collect a variety of information, including:

    • "Contact Data" such as your name, email address, and phone number

    • "Profile Data". " when you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests, demographic information, place of work or education, gender, age, age range preference, physical characteristics, personal description, life experiences, geographic location and other details about you, as well as content such as photos and videos. To add certain content, like pictures ("Photos"), you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.

    • "Transaction Data". Such as when you subscribe to a paid service or make a purchase directly from us, you provide us or our payment service provider with information, such as your debit or credit card number or other financial information including, for example, expiration date, name, address, transaction ID, timestamps, and email address. Credit card transactions are processed through industry standard Secure Socket Layer (SSL) and / or strong encryption by a third party, which only uses your information for that purpose.

    • Information from Content You Upload. When you upload photos or other content to the Service, we may collect information about the content, such as the time, date and place the photo or content was taken or uploaded (also known as metadata), and how you use them, who views them or with whom you share. We may also scan and analyse the photos you provide to us using third party services for several purposes, including for anti-fraud purposes, for the assessment of whether the photos are consistent with our Terms of Use, to help identify your interests and activities, such as if your photo includes pets, sports, or trips, and to help us provide better matches for you.

    • "Communications Data". We will collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service. Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the Service.

    • When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.

    • When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.

  2. Information Automatically Collected. When you access our Service, we and our third party partners automatically record information from your device and its software, such as your IP address, browser type, Internet service provider, platform type, the site from which you came and the site to which you are going when you leave our website, date and time stamp and one or more cookies that may uniquely identify your browser or your account. We also collect information about your usage of, and activity on our Service ("Usage Data").

  3. Information About How You Use the Services. We may collect information about your participation and actions on the Service. This may include information such as the pages and profiles you view, how you browse the Service and dating insights. It can also include the various functions and features that you use, the connections you make, other friends or contacts you invite to the Service and profile searches you perform, or your use of our applications.

  4. Location Data. We do not currently collect your precise geolocation or any latitude or longitude coordinates for you. Some of the information we collect, for example an IP address, can sometimes be used to approximate a device’s location. In some cases, we assign the latitude and longitude of the centre of a city or state on record for you to your profile as a way to improve our analytics and matches for you. This is a general latitude and longitude and does not correspond to your real time or historical location specifically.

  5. Information Provided by Others. We may be provided with information relating to you or your conduct on the Service by other users of the Service. For example, we will collect your email address if another user tries to refer Global Tamil Matrimony to you. We also collect information that third-party organisations may provide to us, such as contact details, demographic information, Internet navigation details (for example, how your mouse moves on a screen, which tells us if you are a bot or not) or fraud prevention information. Financial institutions or payment processors may also provide us updated payment information or payment methods related to your paid account or paid subscription and services.

We may link or combine the personal data we collect about you and the information we collect automatically. This allows us to provide you with a personalised experience regardless of how you interact with us.

We may anonymise and aggregate any of the personal data we collect (so that it does not directly identify you). We may use anonymised information for our business purposes including testing our IT systems, research, data analysis, improving our Service and developing new products and features. We may also share such anonymised information with others.

Where you do not provide the personal data detailed in this Privacy Policy, we may not be able to provide you with the Service.

3. How We Collect and Use Information

The main reason we use your information is to deliver and improve our Service. Additionally, we use your information to help keep you safe and to provide you with advertising that may be of interest to you.

Generally, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you for the Services.

  • Where you have given consent for us to use your personal data and your sensitive personal data to provide certain Services. (You may withdraw your consent for some uses of the data at any time by contacting us.)

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

Data Security

We have extensive security measures in place to protect the loss, misuse and alteration of the information stored in our database. These measures include the use of Secure Socket Layer (SSL) and/or strong encryption technology during credit card transactions and administrative access to site data as well as other proprietary security measures which are applied to all repositories and transfers of user information. We will exercise reasonable care in providing secure transmission of information between your computer and our servers, but given that no information transmitted over the Internet can be guaranteed 100% secure, we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional disclosure.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for (as set out above), including for the purpose of satisfying and legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Our Policy Towards Children

The Service is not directed at persons under the age of 18 and we do not knowingly collect personal data from persons under the age of 18.

Contacting Us

Questions, comments and requests regarding this Privacy Policy are welcome and should be sent to:

Global Tamil Matrimony Ltd

Kemp House 160 City Road